deposits:

• all new guests are required to make a one-time deposit of $50

• all returning guests are required to make a $30 deposit in order to secure an appointment

• all deposits will go toward total service at the end of each appointment

• all deposits are non-refundable and non-transferrable

refreshes:

• if 40% or more of extensions are still intact, you will be charged the price of a refresh

• if less than 40% of extensions are intact, you will be charged the price of a fresh set

• absolutely no out-of-studio refreshes allowed

no call/no show policy:

• all no call/no shows will automatically result in a 100% charge of the scheduled service(s), in addition to the deposit fee

cancellation policy:

• any appointments cancelled less than 24 hours prior to the original scheduled appointment will result in a no-call/no-show

• cancellations must be made 24 hours or more prior to the original scheduled appointment, in order to avoid a 100% charge of the scheduled service(s), in addition to the deposit fee

rescheduling policy:

• all rescheduled appointments require a new deposit fee

• any rescheduled appointments made less than 24 hours prior to the original scheduled appointment will be considered a no-call/no show

• appointments must be rescheduled 24 hours or more prior the original scheduled appointment in order to avoid a no-call/no-show

• appointments may only be rescheduled one time within the same month. any attempt to reschedule after that will be considered a no call/no show

late policy:

• if running late, please contact me and let me know ahead of time

• each guest will be allowed a 15 minute grace period when arriving late to appointments

• a late arrival of 15 minutes or more will result in a no call/no show